Learning Objectives
- Apply professional communication standards
- Run and attend meetings effectively
- Write clear business correspondence
- Represent the organization credibly
Programme Outline
- Professional presence
- Meeting conduct
- Business writing
- Email and messaging etiquette
- Client-facing behaviour
Your Trainer
Md. Habib — SPHRi™, CODP, CLDP, LSSBB, LSSGB
Lead consultant and trainer at OPTiHR Solutions, with 13+ years of HR practice across manufacturing, FMCG, textiles and financial services — including Group Head of HR and Centre of Excellence roles in Organizational Development and Performance Management. Holds an MBA and a Master’s in Human Resource Development, alongside certifications in Digital HR, People Analytics, Lean Six Sigma and ISO 9001:2015 internal audit.